Support
Get help with Jeriko installation, configuration, and usage.
Contact Support
For support inquiries, bug reports, or feature requests, reach out through any of the following channels:
- Email: support@jeriko.ai — we typically respond within 24 hours on business days.
- GitHub Issues: github.com/etheonai/jeriko/issues — for bug reports and feature requests.
Documentation
Comprehensive documentation is available for all Jeriko features:
- Installation Guide — get started with a one-command install on macOS or Linux.
- API Documentation — full HTTP API reference for the Jeriko daemon.
- Agent API — send messages, manage sessions, and control the AI agent.
- Connectors API — connect and manage third-party integrations.
Common Issues
Installation
If you encounter issues during installation, ensure you have macOS 12+ or a supported Linux distribution. Run jeriko doctor to diagnose common problems.
API Key Configuration
Jeriko requires an AI provider API key (OpenAI, Anthropic, or a local model). Run jeriko init to configure your provider interactively.
Connector Issues
If a connector fails to connect, run jeriko connector health stripe to check the connection status. For OAuth connectors, try disconnecting and reconnecting.
Stripe Integration
For Stripe-specific issues, visit the Stripe integration page or run jeriko connect stripe to re-authorize.
System Requirements
- macOS 12+ (Apple Silicon or Intel) or Linux (x86_64)
- 4 GB RAM minimum
- 100 MB disk space
- Internet connection for AI providers and OAuth connectors